Shipping and Returns

We want every one of our customers to enjoy their experience ordering from our website (and of course, love your Lashes!). Expand the sections below for more details on our shipping and returns process.

SHIPPING TIMES AND COSTS

  • FREE SHIPPING is included on every U.S. order $50+ USD
  • Standard Ground shipping in the U.S. is $5.99 (we currently do not ship outside of the U.S.)
  • Next-day and Express delivery options also available
  • Orders are processed 1-3 business days after order is received (orders are processed the next business days after a Weekend or Holiday)
  • Delivery times are subject to USPS current transportation timeframes (typically 3-5 business days from order shipment date)

RETURN POLICY

True Beauty Lashes, Inc. holds the health of our employees and you, our valuable customer, in the highest priority.  Because of the personal nature of our lash products, for sanity purposes we cannot offer refunds on products that have been opened or the product safety seal has been disturbed.
  • Items returned within 14 days of their delivery date will be eligible for a refund or store credit.
  • Items must be unopened, with original packaging and security safety seal in tact.
  • Refunds will be charged back to the original form of payment used for purchase or provided as store credit.
  • Shipping/handling fees of original purchase is non-refundable.
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Someone beautiful purchasedlashes from San Diego, CA
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